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Counterfeit
In the age where iPods and iPhone clones are as common as counterfeit auto parts, it comes as no surprise that there are counterfeit versions of GS-911!
These products are offered for sale (mostly online) at a greatly reduced cost. These products are most definitely counterfeit goods!
Identifying counterfeit goods
As of this writing, the current counterfeit devices can be identified as follows:
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Counterfeit GS-911 product may be identified by the following:
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More pictures of the counterfeit devices, highlighting some of the obvious differences:
End users and Service providers are asked to be aware of sellers that are using original GS-911 web download pictures to sell counterfeit GS-911 devices, as these pictures do not necessarily represent the actual item that you will receive! Naturally the more differences one points out,
the more effort the cloners/counterfeiters put into making their counterfeit devices look even
more alike!
HEX has pretty strict rules and regulations, governing their resellers,
and promotional discounts have to be cleared, before they may
be applied... Hence, the golden rule applies : If is seems to good to be true... it probably is!
HEX does NOT manufacture in the Far East or China, and if you see anyone
selling a device from there, for a price distinctly lower than the
official retail price, then you can be quite sure that you're seeing a counterfeit product.
Official distribution channels
The list of official distributors can be found on our website:
http://www.hexcode.co.za/resellers
We are taking this matter very seriously and any information may help us in dealing with the matter. We ask our Resellers and loyal customers who come across these fake devices, to find out where the customer purchased the item as well as the serial number, and escalate this information to our Help Desk without hesitation.
The unauthorized possession, distribution, offer to sell and sale of these counterfeit GS-911 devices is an unlawful act which constitutes a crime and will be prosecuted accordingly.
Naturally no support or warranty will be available to any users with such counterfeit GS-911 devices! Nor can we guarantee the correct functioning of hardware that was not designed/manufactured by HEX, as our software is intended to be used solely with our original HEX hardware.
It goes without saying that customers are taking an immense risk using hacked/cracked hardware and/or software in general, as counterfeiter/cloners of such counterfeit software are notorious for embedding malicious code or some form of virus, trojan or spyware into such software!
Copyright (c) HEX Code 2011
