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Frequently Asked Questions (FAQs)

Sections
  1. General GS-911 FAQs
  2. PC-based FAQs
  3. Mobile-based FAQs
  4. Downloading
  5. Ordering, Shipping & Pricing FAQs

General GS-911 FAQs

  1. Can GS-911 flash my ECU?
  2. Can GS-911 reset service reminders?
  3. Can I delete a VIN entry from my VIN list?
  4. Can I transfer my Professional license to another interface?
  5. Can the GS-911 functionality be upgraded?
  6. Do you have a Known Issues page?
  7. Do you have a summary of the bike models and what functionality is supported?
  8. Help me select the right GS-911
  9. Help, I can't sign up, my label does not have a checksum
  10. Help, I forgot my Login details!
  11. How do I connect the GS-911 interface to my motorcycle?
  12. How do I import and view the CSV realtime data
  13. How do I register my GS-911 interface?
  14. How do I upgrade to the Professional version?
  15. How do I view my logged data?
  16. How do the Professional and Enthusiast versions differ?
  17. How does your Release Cycle work?
  18. If I buy it for my R1200GS for instance, will it also work on another bike or model?
  19. Translations
  20. What about the R1100S?
  21. What do all those Acronyms mean?
  22. What do the different colors of the LED mean?
  23. What does GS-911 do?
  24. What functionality do you have on these systems?
  25. What if a performance chip is used, will the GS-911 give a false reading?
  26. What is a Beta version?
  27. What models does it cover?
  28. What systems does it work on?
  29. Where do I find the diagnostic connector on my bike?
  30. Where do I get support?
  31. Which GS-911 software to use
  32. Why does my anti-virus program tell me there is a virus in your Windows software?
  33. Why is it called "GS-911" ?
  34. Why will my GS-911 not read any of the ECUs ?
  35. Will the K1100 series ever be supported?
  36. Will the K1600 ever be supported?
  37. Will the new R1200 wethead be supported?
  38. Will the R1100 series ever be supported?
  39. Will the R850 series ever be supported?

Mobile-based FAQs

  1. BlackBerry - cannot check for updates
  2. Bluetooth api available but not allowed by Operator. What does this mean?
  3. Can I download the GS911Verifier app directly onto my mobile?
  4. Can the GS911 run on my Garmin Zumo 550?
  5. Do you have a list of JSR-82 compatible phones?
  6. Does GS911Mobile support PalmOS?
  7. Does it run on my Android?
  8. Does it run on my iPhone?
  9. Does it run on Windows Phone 7?
  10. Does the mobile version have a VIN limitation?
  11. Does the mobile version have service functionality?
  12. dot NET framework for WM
  13. Failed to load Main-Class manifest attribute
  14. How do I configure my GS911Mobile application after I have installed it?
  15. How do I get the GS911Verifier.jar onto my mobile?
  16. How do I install the mobile software?
  17. How will I know whether it will work on my mobile phone?
  18. My mobile or PDA has USB, Can I use the USB to connect to the GS-911?
  19. Sending a text from the web
  20. Trying to install the java mobile version on my BB, but
  21. What are the Mobile requirements?
  22. What does the GS911Verifier do?
  23. What is JSR-82 compatibility?
  24. What is the Mobile version?
  25. What is the passcode/passkey/password/pin required for bluetooth?
  26. Why do some models have "ts" after them in the Mobile version?
  27. Will it work on my Blackberry?
  28. Will it work on my IPAQ or Windows Mobile phone?