Definition: A Validated Customer is one that is already in possession of his/her GS-911 interface, as well as having received a Login and password either directly from us, or from our resellers (prior to September 2008), or by following the online sign-up process (post September 2008). The online sign-up process is automatically initiated for new customers once they run the GS-911 Downloader. 

NEW users who have just purchased their GS-911:

You have to be in possession of your GS-911 interface!  If you have not received your GS-911 interface, then please wait until you do!

For existing customers - forgotten Login details

Please see the related FAQ.